When you need help
Start with your location. Show a Korean address, a nearby sign or the map pin. For severe or rapidly worsening symptoms, use emergency help rather than the pharmacy scene.
| Need | Number / service | What to say or do |
|---|---|---|
| Police emergency | 112 | Report immediate danger or a crime; give your location. |
| Fire or ambulance | 119 | Ask for an ambulance or fire response; give the address and symptoms. |
| Tourist information / language support | 1330 | Korea Travel Helpline. Check language and channel availability; this is not an emergency dispatch number. |
Official service references: [S17, S18].
A wallet, passport or phone is missing
Go back to the last place you used it and contact the transport operator or venue. Ask police how to file a report and request the report details for your records. The Korean Police Civil Service 24 portal links to lost-and-found services. [S19, S20]
If your passport is missing, contact your embassy or consulate about replacement documents. Contact your card issuer to freeze missing payment cards. Use your device maker’s own account tools if you need to secure a phone.
Bring a description
Write down what is missing, its colour, the last known place and the approximate time. A fictional practice sentence is not a real report: substitute your own details.
At a pharmacy
Tell the pharmacist your symptoms, allergies and current medicines. Ask how to take any medicine they provide. Do not use the dialogue as a dose or treatment recommendation.
At a clinic or hospital
Ask about appointments, English support, expected charges and insurance paperwork. Bring identification and your insurance details if available; keep receipts and ask for the documents your insurer needs. [S21]